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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Haywood

Sarah Haywood

April 9, 2026

5  out of  5
rating by Sarah Haywood
"Excellent service! I dealt with Jess Offenwanger out of this office via email and phone. Got a very good rate - much lower than my coverage with the previous two companies with comparable coverage! Highly recommend- it was fast and easy to switch!"
We responded:
"Hi Sarah, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jess was able to provide you with excellent service and a great rate that beats your previous coverage. Making the switch fast and easy is exactly what we aim for. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future! Best regards, Markus"
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Erika Martinez

April 1, 2026

5  out of  5
rating by Erika Martinez
"Excelente servicio y todo el apoyo recibido por mi agente Abigail y Marcus gracias por sus atenciones y ayuda."
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que Abigail y Marcus te brindaron un servicio y apoyo excelentes. Agradecemos sinceramente tu confianza en Markus Smith State Farm y esperamos seguir ayudándote en el futuro."
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Deborah Riley

April 1, 2026

5  out of  5
rating by Deborah Riley
"Jess is amazing to work with! She's incredibly knowledgeable and works hard to make sure you're fully informed on your coverages."
We responded:
"Thanks so much for the great feedback! Jess is truly a gem, and we’re lucky to have her on the team. It’s wonderful to hear she made sure you felt confident and informed about your coverage—that’s exactly what we aim for. If you ever have questions or need anything, we’re always here to help!"
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stay_calm_ and_bmx

March 27, 2026

5  out of  5
rating by stay_calm_ and_bmx
"Helped me on the phone with no issues and it was very fast"
We responded:
"Thank you for your kind words! We’re glad to hear that your phone experience was quick and hassle-free. At Markus Smith State Farm, we strive to make every interaction smooth and efficient. Please reach out anytime you need assistance!"
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William Springer

March 27, 2026

5  out of  5
rating by William Springer
"Adriana did a fantastic job helping me get everything set up. I'm really glad I went with State Farm."
We responded:
"Thank you, William, for your wonderful feedback! We’re so happy to hear that Adriana provided you with excellent support and made the setup process smooth. We’re proud to have her on our team and grateful that you chose State Farm. If you ever need anything else, don’t hesitate to reach out!"
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Cappy Wawa

March 25, 2026

5  out of  5
rating by Cappy Wawa
"State Farm is in my opinion hands down the best insurance company. They have always helped me out and explained everything in detail so I was able to understand it. Let's be real insurance isn't the easiest to understand for everyone especially when you start to get into technical issues. I appreciate mt agent and all they do. They really are like a good neighbor."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team has been able to help you navigate the complexities of insurance and provide clear explanations along the way. At Markus Smith State Farm, we truly believe in being a good neighbor and supporting our clients through every step. We appreciate your trust and look forward to continuing to serve you!"
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Christopher Offenwanger

March 20, 2026

5  out of  5
rating by Christopher Offenwanger
"One of the most ethical and knowledgeable business that I have dealt with in my entire career. Markus Smith State Farm is a business that I enjoy doing business with and will continue to do business with him for many years."
We responded:
"Thank you very much, Chris, for your kind and thoughtful feedback. We are honored to be regarded as one of the most ethical and knowledgeable businesses you have encountered. My team and I remain dedicated to providing exceptional service, and we sincerely appreciate your continued trust and partnership. We look forward to serving you for many years to come."
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Kurt Kruse

March 12, 2026

5  out of  5
rating by Kurt Kruse
"Jack was super helpful fixing my drive safe and save! Very fast! Very kind!"
We responded:
"Thank you Kurt for your kind words! We're thrilled to hear that Jack was able to help you with your Drive Safe & Save. We appreciate your trust in our office and look forward to assisting you again in the future!"
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Brad Fowler

March 11, 2026

5  out of  5
rating by Brad Fowler
"My experience with Shannon was very satisfactory and she is extremely helpful and kind."
We responded:
"Thank you for the terrific review, Brad! I’m glad that you had an excellent experience with Shannon. She’s a wonderful team member. Please let us know if you have any other questions or concerns about your insurance and we’re happy to help."
Profile photo of Claire Joyce

Claire Joyce

February 24, 2026

5  out of  5
rating by Claire Joyce
"Jess has saved my husband and I SO much money!!! Not to mention, my friends have also saved money. Couldn’t appreciate her and her patience with me during this process!! 100/10 recommend Jess!!!"
We responded:
"Thank you so much for your wonderful review, Claire! We're thrilled to hear that Jess was able to help you and your husband save money and that your friends have benefited as well. Jess truly cares about providing patient and personalized service, and we’re glad that shined through during your experience. We appreciate your kind recommendation and look forward to continuing to serve you and your loved ones in the future!"
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Josh Hanford

February 13, 2026

5  out of  5
rating by Josh Hanford
"Jess was great to work with. She is very knowledgeable and informative. Jess made sure to answer our questions in both concise emails as well as on the phone. I highly recommend contacting her."
We responded:
"Thank you so much, Josh, for your kind words! We’re delighted to hear that Jess provided knowledgeable and clear support throughout your experience. She truly strives to make the process smooth and informative for our clients. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Neal Tolodxi Sr

February 10, 2026

5  out of  5
rating by Neal Tolodxi Sr
"Good man knows his business"
We responded:
"Thank you, Neal! I appreciate your kind words and your trust in Markus Smith State Farm Insurance Agency. It’s always my goal to provide knowledgeable and reliable service. Please don’t hesitate to reach out if you ever need anything!"
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Linda Bruner

February 4, 2026

5  out of  5
rating by Linda Bruner
"Jack was helpful got problem straightened up right away"
We responded:
"Thank you for sharing your experience! We’re so happy to hear that Jack was able to quickly get things sorted out for you. We truly appreciate your trust in us, and we’re always here if you need anything else!"
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Joe Satterlee

January 28, 2026

5  out of  5
rating by Joe Satterlee
"Markus was awesome to work with to get home and auto insurance. He made it very easy!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that I made the process easy and enjoyable for you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in our State Farm office!"
Profile photo of Ronald W

Ronald W

January 14, 2026

5  out of  5
rating by Ronald W
"A neighbor of mine recommended this office to me, very glad she did. I got the auto with renters and received a great rate on both. Truly was the best deal I found, nice agent also."
We responded:
"Thanks so much for the great review! We’re really happy to hear your neighbor’s recommendation worked out and that you got a great deal on your auto and renters insurance. It’s awesome to know you had a good experience with our agent. If you ever need anything else, just give us a shout! We appreciate you choosing our office."
Profile photo of Martin Contreras

Martin Contreras

January 2, 2026

5  out of  5
rating by Martin Contreras
"Adriana Contreras was a big help with getting my auto-pay set up for my accounts."
We responded:
"Thank you for sharing your experience, Martin! We're thrilled to hear that Adriana was able to assist you with setting up your auto-pay. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!"
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Tina Paulson

December 19, 2025

5  out of  5
rating by Tina Paulson
"Jessica Offenwanger was excellent! She was very helpful and super friendly."
We responded:
"Thanks so much for the great review, Tina! We’re glad to hear Jess was helpful and friendly. We appreciate you choosing our State Farm office and look forward to working with you again!"
Profile photo of Larry Lawnduski

Larry Lawnduski

December 9, 2025

5  out of  5
rating by Larry Lawnduski
"Jack is the best! Helped me set up my drive safe and save!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jack was able to help you set up your Drive Safe & Save. We’re always here to make things easy and beneficial for you. If you ever need any more assistance, don’t hesitate to reach out!"
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Kimberly Lindeman

December 5, 2025

5  out of  5
rating by Kimberly Lindeman
"Jess was an amazing help and so friendly and responsive. I highly recommend this agency!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jess provided you with excellent service. Your recommendation means a lot to us! If you ever need assistance again, we're here to help."
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Duane Eckard

December 5, 2025

5  out of  5
rating by Duane Eckard
"They follow through and do everything they can to survive the customer"
We responded:
"Thank you for your feedback, Duane! We appreciate you recognizing how we always follow through and do everything we can to serve our customers Your support means a lot to us, and we’re here whenever you need us."
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Jim Lamb

November 25, 2025

5  out of  5
rating by Jim Lamb
"I've always had State Farm Ins. Over the years I've been treated very well. They really made my day today. Thank you STATE FARM."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that State Farm has consistently provided you with great service over the years. Making your day is exactly what we strive for. We appreciate your loyalty and look forward to continuing to serve you!"
Profile photo of Jackson Snorek

Jackson Snorek

November 4, 2025

5  out of  5
rating by Jackson Snorek
"I've been with them for almost 5 years now I believe and I couldn't be happier. Markus, Shannon and the rest of the team are incredibly kind and welcoming, have always helped me get the best possible rates and I would be hard pressed to find a better insurance office out there."
We responded:
"Thank you so much Jackson, for your kind words and for being a valued client for nearly five years! We're thrilled to hear that Markus, Shannon, and the entire team have made your experience positive and that we've been able to help you find the best rates. Your trust and loyalty mean the world to us, and we look forward to continuing to serve you for many years to come!"
Profile photo of Dawn White

Dawn White

October 27, 2025

5  out of  5
rating by Dawn White
"Marcie was very friendly and helpful. Had some stuff today 10-27-25 that Jess help me with and she was amazing"
We responded:
"I’m so glad you had a great experience with Jess, Dawn! Thank you so much for the terrific review. Please let us know if you need any additional assistance with your insurance needs. We’re always happy to help. "
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Stan Kiejko

October 17, 2025

5  out of  5
rating by Stan Kiejko
"Markus has been extremely helpful in everything I have needed assistance with and breaks down what could be confusing into easy to understand terms. I have been very satisfied with all the communication I have had with the office and could highly recommend Markus as an agent."
We responded:
"Thank you so much for your kind words! I’m glad I could help make things clearer and easier to understand. It’s always my goal to provide the best support possible, and I truly appreciate your recommendation. Please don’t hesitate to reach out if you ever need anything else!"
Profile photo of Jennifer Paulson

Jennifer Paulson

October 14, 2025

5  out of  5
rating by Jennifer Paulson
"Jessica was friendly and patient. Explained all of the details"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica was friendly and patient while explaining all the details. Providing excellent service and clear communication is very important to us. If you ever have any more questions or need assistance, please don't hesitate to reach out!"